Privacy Policy

Label photos. Images you capture or upload are sent to our analysis service to be read and scored. They are processed to produce your result and are not used to build an advertising profile of you.

Scan history. Your scan log is written to your own browser storage on your device. It is not uploaded to us, and clearing it in the app removes it.

API partner data. For API Program subscribers we process the partner code, request metadata, volumes and billing details needed to run the account.

We do not sell personal information. We do not require an account to scan a pack. We do not ask for health records, and LabelTruth results are guidance, not medical advice or a diagnosis.

Label reading is performed by an AI processing provider on our behalf under contract. Hosting, error reporting and payment processing are also handled by service providers. Each receives only what its function requires.

Images submitted for scanning are retained only as long as needed to return your result and to investigate errors, then discarded. Account and billing records for API subscribers are kept for as long as the account is active and afterwards where law requires.

You can clear your scan history at any time from the History page. To ask about the data held for an API account, or to request deletion of an account, contact privacy@ecotruthgroup.example.

LabelTruth is not directed at children under 13 and we do not knowingly collect their data.

We will update this page when practices change and revise the date above. Material changes affecting API subscribers are also sent to the account contact.